Shipping Information

Shipping info & policy

All prints ship from Montreal, Quebec, Canada. T shirts are handled by Teemill, a separate company, and ship from the UK.

As a small art business, I am not able to compete with the shipping prices of large retailers. To keep shipping costs as low as possible for you, I ship my prints using the national postal service (Canada Post). Small and Medium prints do not include tracking. Large prints are rolled in tubes and shipped with tracking information to destinations that offer it.

If you order a mix of Large and Small/Medium prints, you will receive two packages
, as the Large prints will be shipped in tubes separately from the Small and Medium prints which are in flat envelopes.

When your order has shipped, I will send you an email. From the day that I ship your order, it typically takes 2-3 weeks for prints to arrive, but it may take up to 8 weeks.
If your order does not arrive after 8 weeks, please email me (falsekneesstore@gmail.com) and I will give you a refund (minus the cost of shipping), or I can send you a new free set of prints provided you pay for the new shipping cost. *** This does not apply to Falsetober book orders, I will not be held responsible for a lost package and will not replace the book for free. ***

I ship orders on Tuesdays and Fridays.

International Orders

Although extremely rare, orders may be subject to import tax determined by the destination country. False Knees is not liable for customs clearance & service fees as determined by the mail carrier or the destination country's customs officials. By making an order the buyer acknowledges the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer.

Unfortunately, due to several lost packages, I am no longer offering any shipping to Colombia and Chile, and I do not send posters to Mexico. I am very sorry about this!

Prints and Packaging Info

I sell 3 sizes of prints:

  • Small - 5”x7” (13cm x 18cm)
  • Medium - 8.5”x11” (22cm x 28cm)
  • Large - 13”x19” (33cm x 48cm)

All prints are printed in my studio on archival quality paper using archival ink, so the prints should never fade unless they are in direct sunlight.

Small and Medium prints are packaged in compostable sheets and shipped in recyclable, rigid envelopes. Large prints are rolled in recyclable rigid cardboard tubes. I do not include a receipt in the envelopes or tubes, so if your order is a gift, rest easy. The packages will however mention False Knees on the return address.

Thank you very much for reading!

- Joshua